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Booking terms and conditions

AGREEMENT: This agreement to provide holidays and transport to and from your destination is made between you, the customer and members of your party (if any) and the suppliers of your holiday, Cherpont.
BALANCE OF PAYMENT: The balance due to Cherpont must be paid in full at least 10 weeks before departure. If the balance due is not received 10 weeks before travel date, Cherpont reserve the right to cancel your booking.
CANCELLATION: If you cancel your holiday you may be liable for a cancellation fee based on the following:
a. Cancellation 10 weeks or more before travel date: deposit only.
b. Cancellation 6 – 10 weeks before travel date: 50% of cost.
c. Cancellation less than 6 weeks before travel date: full cost of holiday.
COMPLAINTS: In the unlikely event that you or a member of your party has a complaint, please advise our resident bailiff. Any complaint must be noted in writing with in 7 days of your return, by recorded delivery letter to Cherpont, at the above address. On receipt we will endeavour to resolve it.
DEPOSIT: The completed booking form along with a deposit of £100.00 per person should be returned to Cherpont as soon as possible.
PASSPORT: It is your responsibility to ensure that you and all members of your party are in possession of a valid passport.
PRICE: The price of your holiday is guaranteed free of price increase and surcharge.
RESERVATION OF HOLIDAY: Your holiday will be reserved when we receive your completed booking form and deposit. All bookings and departure dates are confirmed to the person signing the booking form. One reminder will be sent 12 weeks before departure date.
THE LAW: Signature on a booking form constitutes acceptance of the contract between you and Cherpont and is accepted by both parties to be subject to the law.
UNACCEPTABLE BEHAVIOUR: We reserve the right to cease providing any service to you or any member of your party if we, our staff, transport agents or any other responsible authority in any place, on any vehicle consider your behaviour likely to cause any harm to other persons or damage to property or you do not abide by the rules laid down or reasonable request from our staff or agents. We reserve similar rights should you or any member of your party prevent our carriers from travelling. In such a case our contractual obligations to you will cease immediately and you will be liable for any civil actions, we or our staff may take against you, your booking with us will be treated as having been cancelled by you and you will be liable for cancellation fees as outlined in paragraph 3 above.
WHO IS RESPONSIBLE: The person signing the booking form is assumed to have full authority of all the people named on the completed booking form and is therefore deemed as the person solely responsible by Cherpont for the booking. The person signing the booking form should have read and accepted these terms and conditions. The person signing the booking form is liable for ALL costs and charges on behalf of the party.
FORCE MAJEURE: WE will not be liable for any loss, delay or cancellation resulting from any of the following; WAR, RIOTS, ACTS OF GOD, POLITICAL UNREST, THREAT Of WAR OR TERRORISM, INDUSTRIAL DISPUTES, FIRE, STORM, FLOOD, CLOSURE OF PORTS, WEATHER CONDITIONS or any other event or circumstances beyond our control.

WEBSITE TERMS & CONDITIONS

Please read the terms in full before you use this Website. If you do not accept
these terms, please do not use this Website. Using the Website implies that
you accept these terms. We do occasionally update these terms so please
refer back to them in the future.

1. SITE ACCESS

1.1 You will be able to access the majority of this Website without having to
register any details with us. [However, particular areas of this Website
will only be accessible only if you have registered.]

2. USE OF WEBSITE

2.1 You are permitted to use our website for your own purposes and to
print and download material from this Website provided that you do not
modify any content without our consent. Material on this website must
not be republished online or offline without our permission.

2.2 The copyright and other intellectual property rights in all material on
this Website are owned by us or our licensors and must not be
reproduced without our prior consent.

2.3 Subject to paragraph 2.1, no part of this Website may be reproduced
without our prior written permission.

3. SITE UPTIME

3.1 We take all reasonable steps to ensure that this Website is available
24 hours every day, 365 days per year. However, websites do
sometimes encounter downtime due to server and, other technical
issues. Therefore we will not be liable if this website is unavailable at
any time.

3.2 This Website may be temporarily unavailable due to issues such as
system failure, maintenance or repair or for reasons beyond our
control. Where possible we will try to give our visitors advance warning
of maintenance issues but shall not be obliged to do so.